SMS Privacy Policy

1. Introduction

Alpha Global Solutions LLC respects the privacy of individuals who choose to receive text messages from us. This SMS Privacy Policy explains how mobile phone information and messaging consent are handled when you subscribe to or participate in our SMS communication services. It should be read together with our main Privacy Policy and applicable messaging terms.

2. Information We Collect

When you opt in to receive SMS communications, we may collect and maintain your mobile phone number; SMS subscription and consent status; date, time and method of opt-in; messaging preferences; records of messages sent and received; and opt-out requests and confirmation records. We may also maintain limited information necessary to identify your enquiry or service relationship.

3. How We Use SMS Information

If you provide required consent, Alpha Global Solutions LLC may use SMS messaging for enquiry and consultation requests; project updates and progress notifications; appointment confirmations and reminders; service-related information; customer support; and other communication categories specifically described when you opt in. Marketing or promotional messages will only be sent where required consent and legal conditions have been satisfied.

4. Sharing of Mobile Information

Alpha Global Solutions LLC does not sell, rent, or share SMS opt-in information, mobile numbers, or messaging consent records with third parties or affiliates for their independent marketing or promotional purposes. We may use authorized messaging providers, telecommunications companies, platform operators and technical vendors to facilitate delivery and management of SMS services. Information shared with these providers will be limited to what is reasonably necessary for the messaging service. Text-message consent records will not be used as general marketing contact lists or transferred to unrelated third parties for their own promotional campaigns.

5. Message Frequency

The number of SMS messages you receive will depend on your communication preferences, active enquiries, project requirements and the messaging program you have joined. Message frequency may vary.

6. Message and Data Charges

Your mobile network provider may charge standard messaging or data fees depending on your mobile plan. Alpha Global Solutions LLC does not control these charges. Check with your telecommunications provider if you have questions about applicable rates.

7. Opting Out

You may withdraw consent to receive SMS communications at any time by replying STOP. After processing your request, we will stop sending messages associated with the relevant messaging program, except where a message is necessary to confirm your opt-out or is otherwise permitted or required by law. You may need to opt out separately from different messaging programs if they are operated independently.

8. Help and Support

For assistance with messaging services, reply HELP or contact [Customer Support Email] or [Official Business Phone].

9. Data Protection and Security

We take reasonable steps to protect mobile information and messaging records from unauthorized access, misuse, or disclosure. Access is limited to authorized personnel and service providers who need it to operate messaging services.

10. Data Retention

SMS consent records and related information may be retained for as long as reasonably necessary to manage messaging preferences, maintain communication records, resolve disputes and meet applicable legal requirements.

11. Changes to This Policy

Alpha Global Solutions LLC may update this SMS Privacy Policy to reflect changes in messaging practices, technology, or applicable regulations. The latest version will be made available on our website with an updated date.

12. Contact Information

For questions regarding SMS privacy or messaging preferences, contact Alpha Global Solutions LLC.

Email: [Privacy Contact Email]

Phone: [Official Business Phone]

Address: [Registered Business Address]